IT Support Engineer maintains an organization's computer systems, troubleshoots hardware and software problems, and ensures that end-users experience minimal technical disruption:
Description:
• Technical Troubleshooting: Diagnose and resolve hardware malfunctions, software errors, and operating system crashes.
• System Maintenance: Install, configure, and update workstations, software applications, and security patches.
• Network Support: Resolve basic LAN/WAN, TCP/IP, DNS, DHCP, and VPN connectivity issues.
• User Administration: Manage user accounts, access permissions, and credentials via Active Directory.