· Resolve hardware and networking issues across all branches.
· Visit Pune region branches for on-site IT support.
· Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
· Troubleshoot LAN/WAN, internet connectivity, and network devices.
· Maintain and monitor IT infrastructure across branches.
· Coordinate with vendors for repairs, replacements, and AMC services.
· Maintain proper records of IT assets and service reports.
· Ensure timely resolution of IT complaints/tickets.
· Regular inspection of all systems (CPU, RAM, HDD health).
· Check and clean hardware (dust removal, proper ventilation).
· Verify antivirus updates and system security.
· Check network connectivity and router performance.
· Backup verification and data safety checks.
· Printer and scanner maintenance.
· CCTV and biometric system checks (if applicable).
Power supply and UPS condition check.