IT Administrator

Key Responsibilities 

1. Network & Security Management 

• Configure and maintain Sophos firewalls, switches, and access points. 

• Manage firewall rules, MAC binding, web/application policies, and actively monitor network logs. 

• Administer Antivirus solutions to ensure endpoint security. 

• Manage and monitor CCTV systems and Biometric access control devices. 

2. Systems & Cloud Administration 

• Fully manage the Microsoft 365 Admin Center (user onboarding/offboarding, license management). 

• Administer specialized M365 portals including Exchange, SharePoint, Teams, Defender, and Purview. 

• Oversee Synology and Netgear NAS storage, including backup scheduling, disk health checks, and log monitoring. 

3. Infrastructure & Hardware Support 

• Provide comprehensive desktop support for workstations, laptops, and industrial PCs. 

• Install, configure, and troubleshoot network printers and Telecom EPABX systems. 

• Handle physical infrastructure tasks including LAN cable management and tracing. 

• Manage and maintain UPS setups to ensure power redundancy for critical equipment. 

4. Software Support & Documentation 

• Provide end-user support for core ERP software. 

• Create, update, and maintain structured IT SOP (Standard Operating Procedure) documentation. 

Required Skills & Qualifications 

• Networking: Proven experience with Sophos routing/switching and wireless network deployment. 

• Cloud Systems: Strong proficiency in Microsoft 365 ecosystem administration. 

• Storage: Hands-on experience managing NAS devices (Synology/Netgear) and backup redundancy. 

• Hardware/OS: Troubleshooting skills for Windows environments, including industrial-grade hardware. 

• Infrastructure: Solid understanding of network cabling, power backups, and telecom systems. 

• Soft Skills: Excellent problem-solving skills, strong communication, and the ability to document technical processes clearly. 

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 2 - 5 years of experience.