డెస్క్‌టాప్ సపోర్ట్ ఇంజనీర్

Key Responsibilities:

Network & Infrastructure Management

• Manage and troubleshoot LAN/WAN network issues

• Configure and maintain routers, switches, and access points

• Monitor network performance and resolve connectivity problems

Hardware Support

• Diagnose and fix desktop/laptop hardware issues

• Perform repair, replacement, and hardware upgrades

• Set up and maintain computer systems and hardware

Operating System & Software

• Install, configure, and maintain Windows OS

• Deploy and update essential software and security tools

• Troubleshoot software-related problems

Peripheral Management

• Manage printers, scanners, biometric devices, and other peripherals

• Resolve device connectivity and driver issues

Documentation & Inventory

• Maintain IT inventory and asset records

• Document IT procedures, configurations, and system updates

Vendor Coordination

• Coordinate with vendors for IT equipment, services, and support

User Support

• Provide timely technical support to all departments

• Ensure smooth daily operations with minimum downtime

Job Requirements:

Educational Qualification

• 10+2 + IT Diploma (Hardware & Networking / Computer Applications) OR

• BCA / B.Sc IT / B.Tech (CS/IT) (Graduates preferred but not mandatory)

Technical Certifications (Preferred)

• CompTIA A+ (Hardware & OS Support)

• CompTIA Network+ (Networking basics)

• Microsoft Certified: Modern Desktop Administrator

Experience

• 4–6+ years of hands-on experience in IT support

• Strong knowledge of operating systems, routers, LAN/WAN, and diagnostic tools

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 4 - 6+ years Experience.