Job Description – Customer Support Executive
Company Name: Legal Capital Law Firm
Job Title: Customer Support Executive
Location: Bangalore
Experience: 2 – 6 Years
Department: Customer Support / Sales
Job Summary
Legal Capital Law Firm is looking for an experienced and result-oriented Customer Support Executive with strong communication and sales skills. The candidate should be capable of handling customer queries, generating leads, following up with potential clients, and converting enquiries into business opportunities.
Key Responsibilities
Handle incoming and outgoing customer calls professionally.
Understand customer requirements and provide appropriate solutions.
Generate leads and follow up with potential clients.
Promote company services and achieve sales targets.
Convert customer enquiries into successful business opportunities.
Maintain good relationships with existing and prospective clients.
Handle customer complaints and resolve issues effectively.
Maintain daily call records, lead details, and follow-up reports.
Coordinate with the internal sales and operations teams.
Required Skills
Strong communication and interpersonal skills.
Mandatory sales experience.
Good convincing, negotiation, and customer-handling skills.
Ability to generate leads and convert them into sales.
Strong follow-up and relationship management skills.
Basic computer knowledge and MS Office skills.
Target-oriented and ability to work under pressure.
Eligibility Criteria
Minimum 2 to 6 years of experience in Customer Support / Sales.
Candidates with a sales and customer-handling background are preferred.
Good verbal communication skills.
Immediate joiners preferred.
Job Details
Company: Legal Capital Law Firm
Position: Customer Support Executive
Experience: 2 – 6 Years
Location: Bangalore
Required Skill: Sales & Customer Support
Interested candidates can share their updated resumes.
Sireesha HR: 70930 28046
Anusha HR : 70320 12343