Key Responsibilities
Delivery & Transport: Pick up, transport, and deliver items to designated locations on time, handling packages with care.
Route Optimization: Plan efficient routes using GPS and local knowledge to avoid traffic.
Customer Service: Greet customers professionally, answer questions, handle complaints, and obtain signatures.
Payment Handling: Collect payments (cash/digital) and provide change if needed.
Documentation: Maintain accurate delivery logs, update delivery status, and report discrepancies or issues.
Vehicle & Safety: Perform vehicle checks, adhere to traffic laws, and ensure safe operation.
Essential Skills & Qualifications
Licensing: Valid driver's license (often for a specific vehicle type) and a clean driving record.
Navigation: Proficiency with GPS and strong local area knowledge.
Customer Focus: Excellent communication, problem-solving, and time management.
Physical Fitness: Ability to lift and carry packages.
Work Ethic: Reliability, punctuality, and independence.
Tools & Environment
Operates company vehicles (bikes, cars, vans).
Uses smartphones for navigation and apps.
Works in various weather and traffic conditions.