We are looking for a Tele calling Team Leader to join our team at Maa Mangala Services to handle customer calls, provide exceptional customer support and resolve queries related to collection recovery. The role offers an attractive in-hand salary of ₹12,000 - ₹15,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
collection recovery and team management
basic knowledge for pivot table and v look up in system
Meet performance targets and work efficiency
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.