Telecalling Supervisor

We are looking for a Telecalling supervisor to join our team Cohesive Teams to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 18K to 20K and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

• Team Handling

Job Requirements:

The minimum qualification for this role is Graduate and Experience 1 to 5 Year. You will be responsible for Team handling, addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days during the General shift.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 5 years of experience.