Telecaller Outbound

Docland Services Ltd.

Job Title

Outbound Telecaller

Department

Customer Support / Business Development

Job Type

Full-Time

Location

Office-Based

Job Summary

The Outbound Telecaller is responsible for making outbound calls to doctors, hospitals, clinics, and healthcare professionals to explain company services, generate leads, follow up with clients, and maintain customer relationships.

Key Responsibilities

• Make outbound calls to potential and existing clients

• Explain company services and benefits clearly

• Follow up for renewals, appointments, and customer queries

• Maintain daily call records and customer data

• Generate leads and schedule meetings for the sales team

• Handle customer concerns professionally

• Achieve daily and monthly calling targets

• Coordinate with internal departments when required

Required Skills

• Good communication and convincing skills

• Basic knowledge of MS Excel and CRM software

• Ability to handle telephonic conversations confidently

• Negotiation and customer handling skills

• Self-motivated attitude

Qualification

• Graduate

Experience

• 6 months–3 Years preferred

Salary

• ₹16,000 – ₹20,000 per month (depending on experience) fixed salary

Working Hours/days/shift

• Day Shift

• 6 Days Working

• 10 am to 6:30 pm

Benefits

• Training support

• Professional work environment

• Career growth opportunities

Preferred Candidate Profile

• Good English/Hindi communication skills

• Basic English understanding

• Self-motivated and target-oriented

• Ability to handle multiple calls efficiently

THANKS & REGARDS

HR SHWETA

9355648251

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 3 years of experience.