# Job Description: Telecaller
Company: VGM Consultants Limited
Location: Noida (On-site)
Industry: Banking – Collections (DRA/Non-DRA)
Type: Full-time, Immediate Joining
Openings: 50+ positions
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## Salary
- ₹12,000 – ₹20,000/month (based on experience & process)
- Fresher/Experienced (Non-DRA): ₹12K–15K
- CS Experience Required (Non-DRA): ₹15K–18K
- DRA Process: ₹16K–20K
## Eligibility
- Qualification: 10+2 (Intermediate) or above
- Experience: Fresher & Experienced both welcome
- Languages: Hindi (excellent) + basic English
## Key Responsibilities
- Make outbound calls for EMI reminders & pending payment follow-ups
- Handle customer queries professionally
- Update call records in CRM system
- Achieve daily/monthly collection targets
- Escalate unresolved issues appropriately
- Follow company policies & collection guidelines
## Required Skills
- ✅ Strong verbal communication & convincing skills
- ✅ Basic computer & typing knowledge
- ✅ Ability to handle pressure & meet targets
- ✅ Good listening & problem-solving abilities
- ✅ Prior telecalling/collections experience (preferred)
## Benefits
- Performance-based incentives
- Growth opportunities in banking collections
- Professional work environment
Apply Now – Immediate Joining!