We are looking for a motivated and compassionate Telecaller to join our NGO team. The Telecaller will be responsible for contacting individuals over the phone to create awareness about our programs, support fundraising activities, and maintain positive relationships with donors, volunteers, and beneficiaries.
Make outbound calls to donors, volunteers, and the general public
Explain the NGO’s mission, projects, and impact clearly and politely
Generate donations, event participation, or volunteer registrations
Answer questions and handle objections in a professional manner
Maintain accurate records of calls and responses
Follow up with interested donors or supporters
Meet daily/weekly calling targets ethically and respectfully
Minimum qualification: [12th pass / Graduate preferred]
Good communication skills
Basic knowledge of computers and calling software
Positive attitude, patience, and empathy
Strong verbal communication
Persuasion and negotiation skills
Ability to work with targets
Interest in social causes and community service
Opportunity to work for a social cause
Supportive and friendly work environment
Training provided