A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 18,000 /నెల
Growup
ఇంటి నుండి పని
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
ఇంటి నుండి పని
పార్ట్ టైమ్
సంప్రదించండి
Key Responsibilities:
Handle coustomers calls in professional and efficient manner . Address coustomers queries, concerns, and complaint with a problem - solving approach . Maintain Accurate records of coustomer interaction and follow -ups . Provide timely and relevant information to coustomer to resolve their issues . Work collaboratively with other teams to escalate and resolve complex issues .Meet performance target, including call handling time, coustomer satisfaction,and issue resolution ratesJob Requirement:
The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving coustomer complaint, offering relevant information, and escalating complex issues to the appropriate department when necessary. candidate must be open to a working days week during the shift Type shift.
