Inbound Calls: Handling incoming inquiries from potential customers interested in products or services.
Outbound Calls: Initiating cold or warm calls to potential leads to generate sales.
Sales Conversion: Pitching products/services, overcoming objections, and persuading customers to make purchases.
Lead Generation/Follow-up: Following up on leads, nurturing prospects, and scheduling demos.
Documentation: Recording accurate customer information, orders, and feedback in the CRM system.