Role & responsibilities
Sales Coordinator: Invoicing,Quotation,Payment follow-up, Lead generation, follow-up with customer/vendors/despatch coordination and other work.
ISE :
Key Responsibilities:
· Act as the primary point of contact for customer inquiries and internal sales support.
· Prepare and follow up on quotations in collaboration with the engineering and production teams.
· Process sales orders accurately and ensure timely communication with customers on order status, lead times, and delivery schedules.
· Liaise between the engineering department and customers to clarify technical specifications, customizations, and product options.
· Maintain and update customer records, sales reports, and databases (e.g., CRM systems).
· Coordinate with logistics and production teams to ensure smooth order fulfilment.
· Support the external sales team with documentation, scheduling, and client communication.
· Handle post-sale follow-ups, customer service issues, and returns where necessary.
· Contribute to sales forecasting and planning activities with relevant data insights.
Requirements:
· Proven experience in a sales coordination, sales support, or administrative role preferably in an engineering or technical environment. ( 2 – 3 years )
· Understanding of engineering products, terminology, and manufacturing processes is highly desirable.
· Strong organizational and multitasking skills with attention to detail.
· Excellent written and verbal communication skills.
· Proficient in MS Office Suite (Excel, Word, Outlook); experience with ERP or CRM systems is a plus.
· Ability to work both independently and as part of a team.
· Customer-focused mindset with a commitment to delivering high service standards.
Preferred Qualifications:
· Degree in Bachelors in any field
· Experience in a manufacturing or engineering company.
Mumbai candidates preferred.
Immediate joiners welcome.
Role: Sales Support & Operations - Other
Industry Type: Medical Devices & Equipment
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Sales Operations Sales Coordination Marketing Support Sales Analytics
Sales Administration