jobhai.com logoA Naukri Group company
loginLogin చేయండిHire Local Staff/hire

ఇంటర్నేషనల్ ట్రావెల్ కన్సల్టెంట్

salary 30,000 - 36,000 /నెల
company-logo
job companyTeleperformance
job location సెక్టర్ 18 గుర్గావ్, గుర్గావ్
job experienceకస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 6+ ఏళ్లు అనుభవం
50 ఓపెనింగ్
full_time ఫుల్ టైమ్

కావాల్సిన Skills

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12వ తరగతి పాస్, అంతకంటే ఎక్కువ
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job వివరణ

Travel Customer Support – Voice

Location: Gurugram

Work Mode: Work From Office (WFO)

Joining Date: 12th October

Process: Customer Support – Voice

Industry: Travel / Hospitality


Role Overview

We are hiring experienced Travel Customer Support professionals for a voice-based customer service process in Gurugram. The ideal candidate should have hands-on experience in the Travel or Hotel industry along with working knowledge of Amadeus or Sabre GDS.

You will be responsible for assisting customers with travel-related queries, reservations, booking-related requests, and providing accurate and professional support over voice.


Key Responsibilities

Handle inbound customer interactions through voice support.

Assist customers with travel and hotel-related queries, bookings, reservations, and service requests.

Understand customer requirements and provide accurate information and appropriate resolutions.

Use Amadeus or Sabre GDS for relevant travel-related activities.

Handle booking modifications, cancellations, itinerary-related queries, and other customer requests as per process guidelines.

Maintain a professional and customer-focused approach throughout every interaction.

Follow defined quality, compliance, and customer service standards.

Accurately document customer interactions and update relevant information in internal systems.

Coordinate with relevant internal teams wherever required to resolve customer issues.

Meet defined productivity, quality, and customer satisfaction parameters.

Handle rotational shifts and rotational weekly offs as per business requirements.

Candidate Requirements

Education: Undergraduate / Graduate

Experience: Minimum 1 year of relevant Travel or Hotel industry experience

GDS: Amadeus or Sabre experience is mandatory

Strong verbal communication and active listening skills.

Good customer-handling and problem-solving abilities.

Comfortable working in a voice-based customer support environment.

Willingness to work in rotational shifts and on rotational weekly offs.

Candidates must be comfortable working from the Gurugram office.

Relevant experience in travel reservations, airlines, hotels, travel agencies, OTA, or hospitality customer support will be preferred.


Compensation & Benefits

Salary: Up to ₹36,000 in-hand per month

Cab Facility: Both-side cab provided

Working Days: 5 days a week

Weekly Offs: 2 rotational week offs

Shifts: Rotational shifts

Work Mode: Work From Office – Gurugram


Selection Process

Round 1: HR Screening

↓

Round 2: HALLO Assessment – B2+ required

↓

Round 3: Operations Round

Important: All rounds are elimination rounds. Candidates must clear each stage to proceed to the next round.

Joining

Expected DOJ: 12th October

Candidates selected through the process should be available to join as per the mentioned joining timeline.

How to Apply

WhatsApp: 8271273330

Email: apply@hirewave.in

ఇతర details

  • It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 6+ years Experience.

International Travel Consultant job గురించి మరింత

  1. ఈ International Travel Consultant job కు ఎవరు apply చేయవచ్చు?
    Ans : అభ్యర్థులు 12వ తరగతి పాస్, అంతకంటే ఎక్కువ అర్హత మరియు International Calling వంటి skills కలిగి ఉండాలి, ఇది Teleperformance ఇచ్చే job కోసం.
  2. ఈ position లో ఎంత సంపాదించవచ్చు?
    Ans : ఈ position లో మీరు ₹30,000-₹36,000 నెలకు సంపాదించవచ్చు.
  3. ఈ job లో ఏ shiftఉన్నాయి?
    Ans : ఈ job లో Rotational shift ఉంది.
  4. ఈ job కోసం ఆఫీస్ కు వెళ్లాలా?
    Ans : అవును, అభ్యర్థులు Sector 18 Gurgaon, Gurgaon లోని ఆఫీస్ కు వెళ్లి పని చేయాలి.
  5. ఈ position కి ఎన్ని openings ఉన్నాయి?
    Ans : ఈ position కి 50 openings ఉన్నాయి.
  6. ఈ job అన్ని genders కు అందుబాటులో ఉందా?
    Ans : అవును, ఈ job పురుషులు మరియు మహిళలు ఇద్దరికీ అందుబాటులో ఉంది.
  7. ఈ role లో మీరు ఏ పని చేయాలి?
    Ans : International Travel Consultant గా, మీరు International Calling వంటి skills కు సంబంధించిన పనులు చేయాలి.
  8. ఈ job ఎక్కడ ఉంది?
    Ans : ఈ job Sector 18 Gurgaon, Gurgaon లో ఉంది.
  9. ఈ job కు ఎలాంటి అభ్యర్థి సరిపోతాడు?
    Ans : International Calling వంటి skills మరియు 1-7 సంవత్సరాల అనుభవం ఉన్న అభ్యర్థి ఈ job కు సరిపోతాడు.
  10. ఈ International Travel Consultant job కు apply ఎందుకు చేయాలి?
    Ans : ఈ job కు ₹30,000-₹36,000 నెలకు జీతం ఉంది, ఇది ఒక Full Time అవకాశం మరియు 50 openings ఉన్నాయి.
అభ్యర్థులు మరింత సమాచారం కోసం HRకు call చేయవచ్చు.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 36000

English Proficiency

Yes

Contact Person

Aman
Posted ఒక రోజు క్రితం
similar jobs

ఏకరీతి jobsకు Apply చేయండి

₹ 45,000 - 60,000 per నెల *
Advance Consultancy Services
సెక్టర్ 20 గుర్గావ్, గుర్గావ్
Skills: Computer Knowledge, Query Resolution, International Calling
Incentives included
50 ఓపెనింగ్
₹ 35,000 - 50,000 per నెల *
Advance Consultancy Services
సెక్టర్ 20 గుర్గావ్, గుర్గావ్
Skills: Query Resolution, International Calling, Computer Knowledge
Incentives included
50 ఓపెనింగ్
₹ 30,000 - 31,000 per నెల
Elite Manpower And Training Academy Emta
సెక్టర్ 18 గుర్గావ్, గుర్గావ్
Skills: Non-voice/Chat Process, International Calling, Domestic Calling, Query Resolution, Computer Knowledge
95 ఓపెనింగ్
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates