Noida: International (Voice/Non voice Process)
JOB DESCRIPTION
🌍 Position Name: International (Voice / Non-Voice)
Employment Type: Full-Time
Willingness to work in rotational shift
Eligibility Age Criteria: Age: 18–30 years
💼 Work Experience: Freshers or more than 06-month experience in International Process
🎓 Qualification:
Graduate
Computer Skills: Basic computer knowledge
🖥️ Key Responsibilities:
• Handle customer requests, queries, and complaints effectively through inbound/outbound calls and emails. (Voice and non-voice).
• Provide accurate information and support to customers in a professional manner.
• Maintain customer satisfaction by ensuring timely resolution of issues.
• Update call logs and maintain records in the system.
🕗 Shifts Timing:
• Female Candidates: (Day shift only) Any 9-hour shift between 8:00 AM – 8:00 PM (including 1-hour break).
• Male Candidates: Any 9 hours shifts, 24x7 rotational shifts.
💵 Requirement & Salary (CTC):
• For Fresher: ₹19,000 in-hand and ₹23,000 CTC + PLI
• For Experience: ₹22, 600 in-hand and ₹26,000 CTC + PLI
HR Contact details:
email: zaid@lucinehire.com
contact: 8279460490