VGM is hiring Customer Support Executives for the Ummid Housing Plan process. The selected candidates will be responsible for handling inbound customer calls, resolving queries, and providing accurate information regarding the housing plan.
Key Responsibilities
Handle inbound customer calls professionally.
Understand and resolve customer queries related to the Ummid Housing Plan.
Provide accurate information and appropriate solutions to customers.
Maintain a positive and professional interaction with customers.
Follow process guidelines and quality standards.
Maintain proper records of customer interactions.
Eligibility Criteria
Qualification: Graduate
Age: 18–30 years
Languages: Hindi + English
Experience: Freshers and experienced candidates can apply
Communication: Good verbal communication skills in Hindi and English
Process: Inbound Voice Process