A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 18,000 /నెల
Skylark Express Delhi Private Limited
రంగ్పురి, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 6+ ఏళ్లు అనుభవం
ఫుల్ టైమ్
We are looking for a proactive and detail-oriented Customer Support Executive to manage shipment tracking, coordinate with co-loaders, update MIS reports, and ensure smooth communication between internal teams and external partners. The ideal candidate should have good communication skills and the ability to handle follow-ups efficiently.
Track and monitor daily shipment status.
Coordinate and follow up with co-loaders for timely updates.
Update and maintain MIS reports accurately.
Ensure timely communication of shipment status to clients and internal teams.
Identify and bridge communication gaps between operations and customers.
Handle customer queries related to shipment tracking and delivery.
Maintain proper documentation and records of communications.
Good verbal and written communication skills.
Basic knowledge of logistics and shipment processes.
Proficiency in MS Excel and reporting.
Strong follow-up and coordination skills.
Ability to work under pressure and meet deadlines.
