Customer Support Executive

Job Summary

The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.

Key Responsibilities:

•          Assist existing and prospective customers in filling out application forms.

•          Collect duly signed application forms and required documents, including KYC documents and cheques.

•          Follow up with customers for pending signatures and additional documentation.

•          Collect audit-related documents from both existing and prospective clients.

•          Coordinate with branch/local office for operational and administrative asks.

•          Undertake field visits as required for document collection and customer support.

•          Handle any other assignments or responsibilities assigned by the Branch Office (BO)/ Local Office from time to time.

Preferred Skills:

•          Good communication and interpersonal skills.

•          Ability to manage documentation and follow-ups efficiently.

•          Willingness to travel locally for field assignments.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 2 years of experience.