Location – Sector 27, Gurgaon
Roles & Responsibility –
Position Details – Customer Support Executive
Handle inbound and outbound calls and emails related to customer issues, product inquiries, and service requests
Provide timely, accurate, and professional responses to customer concerns, ensuring high levels of customer satisfaction
Follow up on open or pending customer cases to ensure prompt resolution
Escalate complex or unresolved issues to the relevant department or supervisor as per escalation protocols.
Please Note –
· Office Timing – 9:30 to 6:30
· Working days – Monday to Friday