Job Title: Customer Support Executive (IBCC Prepaid – Work From Office)
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Key Responsibilities
Handle inbound customer queries related to prepaid services
Provide accurate information and resolve customer concerns efficiently
Maintain high standards of customer satisfaction
Follow company protocols and quality guidelines during interactions
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Eligibility Criteria
Education: Graduates and Undergraduates both can apply
Languages Required:
Bengali & Hindi
English (Basic/Average communication skills)
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Salary Offered.
Under NAPS & NATS
₹12,500 in-hand (Hindi & Bengali candidates)
₹16,000 in-hand (Assamese or Oriya candidates)
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Training Details
Duration: 15 - 20 days
Stipend: ₹300 per day during training
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Work Schedule
6 days working with 1 rotational week off
24×7 work environment
Drop facility available for odd working hours within 15 – 20 Kilometers.
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Selection Process
1. HR Round (Talent Acquisition Team)
2. Operational Round
3. Client Round