A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 25,000 /నెల
Creative Lipi Webtech Private Limited
సెక్టర్ 63 నోయిడా, నోయిడా
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 4 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Designation - CSE (Customer Support Executive)
Location - Noida
Employment Type - Fulltime
Calling Process:
Ability to handle both Outbound and Inbound calls on an everyday basis
Follow communication scripts when handling different topics
Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives
Customer focus and adaptability to different personality types
Attending meetings with the clients and understanding their queries and implementing changes as per client requirements.
Prepare and share Reports:
Daily/Weekly reports to be shared with the clients in the shared format
Data handling in Google sheets and Excel
Ability to identify and suggest improvement areas
Location - Sector 63 Noida
Experience - 6 Months - 1 Year (Freshers can also apply)
Eligibility Criteria
Knowledge of spoken and written English is a MUST
Strong phone and verbal communication skills along with active listening
Graduation is a must
High DemandHigh Demand
