కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

CRM Executive Duties & Responsibilities:

· Highly numerate with excellent proficiency in Microsoft Excel.

· Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs.

· Ensuring that client information is most updated in CRM tools.

· Lead regular status meetings and glean field input through regular connects.

· Develop further as professional sales rep by acquiring working knowledge and selling techniques.

· Proficient in Zoho and Excel preferred.

· Work closely with operations and product managers to effectively prioritize projects to fit business needs.

· Follow standard practices, keeping data organized, readable, maintainable, and documented

· Remain current on new and updated information.

· Manage the sending of the Quarterly connects and other marketing invitations to client.

· Bright and willing to learn.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.