JOB DESCRIPTION – CRM EXECUTIVE
Position: CRM Executive – Operations & Customer Support
Department: CRM / Operations
Location: Sector 37C , Gurgaon
Apply Now : 7082998914
Key Responsibilities:
Monitor and ensure CRM updates across all branches.
Support the CRM Manager in maintaining CRM compliance and data accuracy.
Follow up with branch teams for pending CRM updates.
Handle and respond to client/customer emails and queries.
Coordinate with concerned teams for complaint resolution and follow-ups.
Prepare basic CRM/MIS reports for management.
Requirements:
1–3 years of experience in CRM, customer support, MIS, or operations.
Good knowledge of Excel/Google Sheets and CRM software.
Good communication and email-writing skills.
Strong follow-up and coordination skills.
Detail-oriented and responsible