We are looking for a Customer Care Service to join our team at Tripocio Carnival Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.