Customer Care Executive

Job Description

About the Role

We are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.

Key Responsibilities

• Interact with customers over phone calls and build strong relationships

• Promote and upsell banking products and services

• Handle customer queries and provide accurate solutions

• Ensure high levels of customer satisfaction and service quality

• Achieve assigned targets and earn performance-based incentives

Eligibility Criteria

• Fresh graduates are welcome to apply

• Undergraduates with 6–9 months of relevant experience can apply

• Age limit: Up to 30 years

Required Skills

• Good communication skills in English and Hindi

• Customer-focused approach

• Sales and convincing skills

• Positive attitude and willingness to learn

Salary & Incentives

• ₹17,500 per month for freshers

• ₹18,500 per month for experienced candidates

• Attractive performance-based incentives over and above salary

Additional Benefits

• Shuttle facility available

• Shift timings between 8:00 AM and 8:00 PM

• Female employees will be assigned shifts only up to 7:00 PM

• 6 days working with rotational weekly off

• Opportunity for top performers to move to direct bank payroll

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 3 years of experience.