Customer Care Executive

We are hiring for the position of Customer Support Executive (Voice Process).

Company: Adroit Synergies Pvt. Ltd.

Location: Noida Sector 63

Salary Package: Up to ₹18,300 CTC

In-hand Salary: ₹15,100

Fixed CTC: ₹15,700

Shift Allowance: ₹2,600

Roles and Responsibilities:

• Handle customer queries related to net banking via voice calls.

• Assist customers with login issues, password resets, and transaction-related concerns.

• Provide accurate information and ensure timely issue resolution.

• Maintain proper records of customer interactions in the system.

• Night Shift Allowance: ₹2,600

  Roles and Responsibilities:

  • Handle net banking related queries via email and chat support.

  • Address customer concerns related to transactions, login issues, and password resets.

  • Ensure clear, accurate, and professional written communication.

  • Maintain proper records of interactions and follow up as required in the system.

This role requires good communication skills, basic understanding of banking processes, and the ability to handle customer queries efficiently.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.