Job Responsibilities:
Handle customer queries related to loans, EMIs, payments, and account-related issues.
Manage customer queries through inbound calls and email support.
Provide accurate information and resolve customer concerns professionally.
Maintain proper records of customer interactions and follow up on pending queries.
Coordinate with internal teams for issue resolution when required.
Working Hours: 9:00 AM – 6:00 PM
Working Days: Monday to Saturday
Process: Domestic Customer Support
Mode: Inbound Calls & Email Support