Customer Care Executive

Hiring: Customer Support & (Voice/Blended)

Sector: E-commerce, Banking, Healthcare, and Automobile

Employment Type: Full-time (Domestic Process)

We are looking for energetic and communication-driven individuals to join our domestic operations in Noida. We have multiple openings ranging from Customer Service

Key Responsibilities

• Interaction: Handle inbound and outbound calls/chats to assist customers with service inquiries, product information, or order status.

• Sales & Lead Gen: Promote premium products/services, generate leads, and achieve daily/monthly targets.

• Problem Solving: Resolve customer complaints and provide accurate information regarding prescriptions, bank accounts, or service requests.

• Documentation: Maintain call logs and update customer records accurately in the CRM.

Eligibility Criteria

• Education: Undergraduate (12th Pass) or Graduate in any stream.

• Experience: Freshers are welcome! (Preference for candidates with 0–6 months of BPO experience).

• Language: Fluency in Hindi and English is mandatory (Versant Level 3/4 equivalent).

• Skills: Basic computer knowledge, active listening, and a customer-first attitude.

Salary & Benefits

• Monthly Take-Home: ₹13,000 – ₹18,000 (Based on experience and education).

• Incentives: Performance-based incentives (applicable for sales roles).

• Career Growth: Opportunity to work with top-tier domestic brands and gain multi-industry exposure.

Shift Windows

• Day & Rotational Shifts: Day shift for Females Typical windows between 6:00 AM and 12:00 AM (9-hour shifts).

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.