Customer Care Executive

Job Overview

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, resolving concerns, and ensuring a positive customer experience through calls, chats, or emails.

Roles & Responsibilities

• Handle inbound and outbound customer interactions professionally

• Resolve customer queries and complaints effectively

• Provide accurate information about products and services

• Maintain proper follow-up with customers

• Escalate unresolved issues to the concerned department

• Maintain records of customer interactions and updates

• Ensure customer satisfaction and service quality standards

• Coordinate with internal teams for issue resolution

Required Skills

• Good verbal and written communication skills

• Basic computer knowledge

• Customer handling and problem-solving skills

• Active listening ability

• Positive and professional attitude

• Ability to work in a team environment

• Time management and multitasking skills

Eligibility Criteria

• Minimum Qualification: 12th Pass / Graduate

• Freshers and experienced candidates can apply

• Basic English communication required

Salary & Benefits

• Salary: ₹18,000 – ₹25,000 In-Hand

• Performance-based incentives

• Day Shift

• Career growth opportunities

• Friendly work environment

• Training and development support

• Immediate joining opportunity

Work Details

• Location: Noida

• Working Days: 6 Days Working

• Week Off: 1 Rotational Off

• Job Type: Full-Time

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.