Key Responsibilities
Handle inbound customer calls and resolve queries promptly.
Provide accurate information regarding products, services, orders, or customer requests.
Understand customer concerns and provide appropriate solutions.
Maintain a professional and courteous approach during customer interactions.
Record customer details and interactions accurately in the system.
Escalate unresolved issues to the appropriate department.
Follow company policies, processes, and quality standards.
Achieve assigned customer service and performance targets.
Maintain good customer relationships and ensure customer satisfaction.
Interested candidates can contact : 9398825705