కస్టమర్ కేర్ సర్వీస్

Job Opening: Domestic Voice Process Executive

Role Overview

We are seeking motivated and knowledgeable professionals to join our Healthcare

Process team. This role involves patient interaction, appointment booking, and explaining healthcare packages with clarity and empathy.

Key Responsibilities

• Handle inbound and outbound calls as per business requirements

• Book appointments for patients and explain healthcare packages in detail

• Provide excellent customer service and maintain professional communication standards

• Apply medical knowledge or process understanding to support patient queries

Work Schedule

• 5-day working with 2 split week offs

• Rotational shifts for male employees

• Day rotational shifts for female employees

• No cab facility provided

Desired Candidate Profile

• Minimum qualification: 10+2 or Graduation (any stream)

• Strong communication skills in English (mandatory)

• Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred

• Good knowledge of medical terms or healthcare processes

• Ability to work in rotational shifts and adapt to business needs

• Prior experience in healthcare BPO or customer service preferred

Interview Process

Candidates will go through 4 rounds of interviews:

1. HR Screening

2. Operations Round

3. Client Round

4. Versant Test

Compensation

• Competitive package ranging from ₹2.1 LPA to ₹3 LPA based on experience and skills

•••Immediate joiners required

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.