We are looking for a Customer Care Executive to join our team at COGENT E SERVICES. The role offers ₹ 30,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth
Eligibility-
1-- Prior Travel Domain Experience is compulsory
2-- Fluent English Communication
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.