A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 16,000 /నెల
Begum's
మహీంద్రా పార్క్, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 3 ఏళ్లు అనుభవం
ఫుల్ టైమ్
1. Customer Relationship Management
Handle customer enquiries through WhatsApp, Instagram, phone calls, and other online platforms.
Assist customers with product details, pricing, availability, and order status.
Maintain good customer relationships and ensure a premium shopping experience.
Follow up with customers and manage customer feedback.
2. Website & E-Commerce Management
Manage and update the company website on a regular basis.
Upload new products with photographs, descriptions, prices, and product details.
Manage online orders, order tracking, and customer queries.
Ensure product listings and website information are accurate and up to date.
3. Social Media Coordination
Coordinate with the social media team for product updates and new collections.
Respond to customer messages and enquiries on Instagram and other platforms.
Candidate Requirements
Good communication skills in English and Hindi.
Basic computer knowledge and proficiency in website management.
Experience with e-commerce platforms such as Shopify or similar will be preferred.
Customer-friendly attitude, professional behaviour, and attention to detail.
Previous experience in fashion, retail, or women's ethnic wear will be an advantage.
