Customer Care Executive

We are looking for a Customer Care Executive to join our team at Altruist Technologies Private Limited (axis Bank Process). The role offers ₹17,500 - ₹18,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates. 👍It’s inbound process

Job Requirment

📚Qualification- Graduation

Note 12th accepted with Experience minimum 6 months in calling

🚙Shuttle service available For Okhla station, Noida 37 , city centre, Noida 52 metro station , 59 metro pickup and drop free

🥰6 days working but every month we will provide you EL and PL

🏦There have chance for direct axis bank payroll according performance base

Salary

Fresher - 17500

Experience- 18500

💰Incentive

minimum 10k every month for upselling

Upto 4k service reward every month from company side

💯We are not taking any kind of charge from candidates

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.