Dear candidate,
we have an opening in the BPO sector.
Location - Jaipur - Mansarovar
Education: 12th Pass
Rotational shift ( Cab provided only between 8:00 PM to 6:00 AM )
Experience: 6 months
Notice period: Immediate to 10 days. Joiners only needed.
Share resume at: 9900419400 / hema@aimpluss.com
Salary: 29000 ctc, in-hand 24000 / 20 to 30% hike on last drawn salary.
Job Description – Customer Success Associate (CSR)
Company: Transcom
Role: Chat CSR (Customer Support & Sales)
Location: Jaipur | Shift: Rotational
Joining: Immediate
Role Overview
Handle customer queries via chat related to mobile services, billing, and subscriptions while driving upselling and cross-selling.
Key Responsibilities
Resolve customer queries via chat
Handle billing, prepaid & subscription issues
Provide basic troubleshooting
Ensure excellent customer experience
Identify and drive sales opportunities
Eligibility
Undergraduate / graduate with a minimum of six months of experience
Excellent English communication (written & verbal)
Good typing & basic computer skills
Flexible for rotational shifts
two way cab facilities provided
Preferred
Experience in customer service / chat / sales
Telecom or international process background
Ok with night shifts and rotational shifts
Note: Immediate joiners preferred