కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for dynamic and customer-focused professionals for our Banking & NBFC Customer Service Process. The role involves assisting customers with their loan applications, resolving queries, ensuring proper documentation, and handling loan enquiry-related issues in a timely and professional manner.

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries related to loan applications and loan enquiries.

• Ensure accurate documentation and verification process as per company and client guidelines.

• Provide clear and effective communication to customers regarding loan products and status.

• Maintain records of customer interactions and escalate unresolved issues to the concerned department.

• Deliver high levels of customer satisfaction through problem-solving and query resolution.

Requirements:

• Minimum Qualification: Graduate.

• Minimum 6 months of customer service experience (Banking/NBFC preferred).

• Good communication skills (verbal and written).

• Knowledge of basic banking terms and loan processes.

• Strong problem-solving ability with a customer-first approach.

• Immediate joiners preferred.

Work Details:

• 6 Days Working

• Rotational Day Shifts

• Rostered Week Offs

• Male & Female candidates can apply

Walk-In Interview Details:
📍 Address: H-25, 1st Floor, Xenon Premium Office, Sector–63, Noida–201301
Landmark: Beside Jeep Showroom
🗓️ Days: Monday to Saturday
⏰ Timing: 10:00 AM – 2:00 PM

Contact:
HR – Gaurav 📞 8800387402

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 2 years of experience.