We are looking for a Collection Executive to join our team at Mahavira Finlease Limited to handle the collection of EMI, provide exceptional customer support and resolve queries related to Loan Collection.
Key Responsibilities:
Handle the collection of EMI over calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months to 4 years of experience. You will be responsible for Collection of EMI,. The candidate should be comfortable with 6 days working during the Day shift.