కలెక్షన్ ఎగ్జిక్యూటివ్

Call to customers to collection due amount of loan and credit cards bills, Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information.

Key Responsibilities:

• Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans.

• Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances.

• Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company.

• Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements.

• Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information.

Required Qualifications:

• High school diploma or equivalent; a degree in finance, business, or related field is a plus.

• DRA Certified.

• Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector.

• Knowledge of relevant debt collection laws and regulations.

• Strong communication and negotiation skills, with a focus on customer service.

Preferred Qualifications:

• Familiarity with debt recovery best practices and skip tracing methods.

• Experience working in a call center environment or similar high-volume, customer-focused role.

• Knowledge of financial products and services, including personal loans, credit cards, and other lending products.

Working Conditions:

• Full-time position with standard business hours; occasional overtime may be required based on department needs.

• Primarily office-based, with a focus on phone and computer work.

Compensation:
Competitive salary with performance-based incentives and benefits, including health insurance, paid time off, and professional development opportunities.

Walk-In – H – 25, Sector – 63, Noida – 201301 (Mon to Sat - Time 10 Am to 2 Pm)

Call/WhatsApp HR - 8800387402

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 2 years of experience.