Handle customer queries through WhatsApp, website chat, and other online platforms.
Respond to customer inquiries quickly and professionally.
Understand customer requirements, budget, and preferences.
Share project details, pricing, amenities, offers, and payment plans.
Generate and qualify leads through chat conversations.
Follow up with interested customers and maintain regular communication.
Convince customers and schedule property site visits.
Coordinate qualified leads with the sales team.
Maintain accurate records of leads, chats, follow-ups, and site visits.
Achieve daily and monthly lead generation and conversion targets.
Build positive relationships with customers and ensure a good customer experience.