Hygiene management –
Outlet is clean and well maintained, ensure the staffs are following SOP practices for both food hygiene and personal hygiene:
· Opening and closing checklist is completed timely and each point is followed
· Oil tracking sheet to be 100% followed on a daily basis, and filled once a week
· Cleaning SOP followed daily and booklet filled upon completion
· Check staff grooming on daily basis. Trimmed nails
· Ensure chemicals are used as per chemical usage SOP
Inventory and Wastage Management–
· Take full inventory before raising PO
· PO to be raised only after checking sales for same period previous week, increasing by 10% prior week sold amount
· Always take into consideration weekend/weekdays, as well as public holidays or events in the mall that might bring in more or less foot traffic
· FIFO and FEFO needs to be followed 100% at all times.
· Wastage to be minimal, check stock on every Monday and if any products are excess in stock, then transfer it to other outlets as per requirement.
· While preparing food order all products to be weighed on a random check basis and use so no over portioning and no wastages.
· Wastages to be tracked on a daily basis as they occurs
Equipment Management–
· All equipment to be maintained in good condition, all staff to use tender loving care with all equipment’s, utensils smallware’s.
· All equipment’s, relevant lights, kitchen exhaust and AHU to be switch off at closing, ensuring Bain Marie, Chiller, Freezer, CCTV and Fire panel to be kept on.
Staff Management–
· Ensure proper and enough staff are present in both opening and closing shift,
· staff attendance sheet to be maintained 100% on a daily basis, no overtime without approval of Operations Manager
· Staff duty schedule to be made every Friday and posted on the outlet group.
· Check all staff knowledge on all the products as per SOP and align monthly re-training with Chef Ali.
Outlet Compliances and Mall Management
· Ensure outlet pest control card/fire extinguisher filling/ licenses are not close to expiry and properly updated
· Comply with mall requirements in terms of reporting
· Produce passes and permits as per mall requirements
· Update higher management in writing of any critical mall update