Beverage Preparation: Pull espresso shots, steam and texture milk, brew filter or pour-over coffee, and craft specialty drinks according to brand recipes.
Customer Service: Greet guests, explain menu items, recommend products, and handle customer feedback with care.
Transactions & Orders: Take customer orders accurately and process cash, card, or digital payments via the point-of-sale (POS) system.
Cleanliness & Maintenance: Sanitize work surfaces, wash utensils and cups, and clean equipment like espresso machines and grinders.
Inventory & Restocking: Monitor stock levels for coffee beans, milk, syrups, and pastry displays, reporting shortages to management. [1, 2, 3, 4, 5, 6, 7]