Operations Associate

Company: Prevai Technologies Pvt. Ltd.

Location: Pune, Maharashtra, India

Department: B2B Operations

Industry: Mobility / EV / Last-Mile Delivery / RideShare

Employment Type: Full-Time

Experience Required: 6 Months – 1 Year

About the Role

· We are looking for an energetic and responsible Fleet Captain to manage day-to-day B2B mobility operations associated with platforms like Zomato and Blinkit.

· The role involves handling hub operations, rider coordination, onboarding support, and ensuring smooth deployment of e-bikes and delivery riders at operational hubs.

· The ideal candidate should be comfortable working in shifts, managing field-level operations, and coordinating directly with agencies and riders.

Key Responsibilities

· Manage daily operations at assigned hubs.

· Coordinate deployment and tracking of e-bikes and riders.

· Maintain rider attendance, shift records, and operational logs.

· Provide on-ground rider assistance and resolve operational issues.

· Coordinate with recruitment agencies for rider lead generation.

· Visit agencies and nearby areas for rider sourcing activities.

· Support onboarding and documentation of riders.

· Ensure proper handover and return of e-bikes.

· Monitor vehicle condition and report maintenance requirements.

· Maintain daily internal tracking sheets.

· Coordinate with operations managers to achieve deployment targets.

· Ensure discipline and SOP compliance at hubs.

Required Skills

· Hub management and field operations handling.

· Rider assistance and coordination.

· Lead generation and agency coordination.

· Good communication and interpersonal skills.

· Ability to work in rotational shifts.

· Problem-solving attitude and willingness to work on-ground.

Eligibility Criteria

· 6 Months – 1 Year of experience in logistics operations, delivery operations, fleet handling, mobility operations, or last-mile operations.

· Freshers with strong field coordination skills may also be considered.

Preferred Candidate Profile

· Comfortable with field travel and rider interactions.

· Able to manage riders efficiently at hub level.

· Self-driven and operationally disciplined.

· Basic understanding of EV fleet operations is an added advantage.

Working Conditions

· Shift-based operational role.

· Hub and field-oriented job profile.

· Requires regular coordination with riders, agencies, and operations teams.

Work Location: In person