The selected candidate will be responsible for day-to-day office administration, customer coordination and business support activities.
Office Administration
Manage daily office operations and administrative activities.
Handle incoming and outgoing calls, emails and correspondence.
Maintain office records, files, documents and databases.
Prepare quotations, letters, reports, invoices and other official documents.
Customer Handling & Coordination
Attend to customer enquiries through phone calls, WhatsApp, email and walk-ins.
Provide information about company services and assist customers.
Coordinate with clients, vendors, suppliers and business partners.
Follow up on enquiries, bookings, payments and pending matters.
Business Operations Support
Assist in travel, hotel, resort and event-related operational activities.
Coordinate bookings, reservations and customer requirements.
Support sales, marketing and promotional activities.
Maintain customer databases and enquiry records.
Computer & Documentation Work
Prepare documents using MS Word, Excel and PowerPoint.
Handle internet-based research, online applications and data entry.
Manage email communication and digital documentation.
Assist in preparing social media posts and basic promotional materials, wherever required.
Reporting & Management Support
Prepare daily work updates and periodic reports.
Coordinate with management regarding assigned tasks.
Ensure timely completion of office responsibilities.
Maintain professional communication and workplace discipline.