Key Responsibilities
Manage day-to-day office administration.
Handle phone calls, emails, and WhatsApp communications professionally.
Attend walk-in students and parents and provide basic information about study abroad services.
Follow up with prospective students and maintain regular communication.
Maintain student records, documents, and CRM/Excel databases.
Schedule appointments and coordinate with the counselling team.
Assist in converting enquiries into student enrollments.
Prepare reports and work efficiently using Microsoft Office, Google Workspace, and email platforms.