A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 20,000 /నెల
Cps Security Private Limited
సెక్టర్ 142 నోయిడా, నోయిడా
బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ లో 1 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Customer Handling & Coordination 1. Handle customer queries, requests, and follow-ups professionally. 2. Maintain effective communication with customers to ensure satisfaction. 3. Coordinate with internal teams for timely resolution of customer concerns. 4. Team Monitoring & Support 1. Monitor daily activities and performance of team members. 2. Track attendance, productivity, and task completion status. 3. Ensure adherence to company processes, policies, and quality standards. 4. Assist management in identifying performance gaps and improvement opportunities. Record Maintenance & Documentation 1. Maintain accurate and up-to-date records of customers, operations, and team activities. 2. Prepare reports for management review. Required Qualifications 1. Graduate in any discipline. 2. 1–3 years of experience in Back Office Operations, Customer Service, Administration, or a similar role. 3. Proficiency in MS Excel, MS Word, and email communication. 4. Good communication and interpersonal skills. 5. Attention to detail and accuracy in documentation. Key Skills 1. Customer Handling 2. Team Monitoring 3. Data Entry & Documentation 4. Time Management 5. Problem Solving 6. Good Communication skill
