Back Office Team Leader

TL for back office cum coordinator

If you're looking for a Team Leader (TL) Job Description for a Back Office cum Coordinator role, here's a professional JD:

Team Leader – Back Office cum Coordinator

Job Title: Team Leader – Back Office cum Coordinator

Key Responsibilities:

Lead and supervise the back-office team to ensure smooth daily operations.

Allocate work, monitor productivity, and ensure tasks are completed within timelines.

Coordinate with internal departments and clients for operational support.

Maintain MIS reports, dashboards, and daily/weekly/monthly performance reports.

Ensure data accuracy and compliance with company policies.

Resolve team queries and operational issues promptly.

Conduct team training, mentoring, and performance reviews.

Track KPIs, identify process improvements, and implement corrective actions.

Manage attendance, leave records, and team schedules.

Support recruitment, onboarding, and process documentation when required.

Required Skills:

Strong leadership and team management skills.

Excellent communication and coordination abilities.

Good knowledge of MS Excel, Word, and PowerPoint.

Experience in MIS reporting and data management.

Problem-solving and multitasking skills.

Ability to work under pressure and meet deadlines.

Qualification:

Graduate in any discipline.

2–5 years of experience in back-office operations/coordinator role, with at least 1 year of team handling experience preferred.

• It is a Full Time బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job for candidates with 2 - 4 years of experience.