1. Back Office Operations
Manage daily back-office activities and maintain records.
Handle data entry, documentation, Excel sheets, and client databases.
Maintain proper records of client inquiries, follow-ups, and business leads.
Prepare daily work updates and reports.
2. Social Media Management
Manage company social media accounts, including Instagram, Facebook, LinkedIn, and WhatsApp.
Create and publish regular posts, promotional content, and service-related updates.
Share company services with relevant audiences to increase brand awareness.
Maintain consistency in posting and engagement across social media platforms.
3. Client Communication & Lead Generation
Respond to client inquiries received through social media and messaging platforms.
Contact potential clients, explain company services, and generate business leads.
Follow up with interested clients and maintain regular communication.
Build and maintain positive relationships with existing and prospective clients.
Convert inquiries into potential business opportunities.
4. Business Development
Identify opportunities to expand the company's reach through social media.
Promote the company's services to relevant audiences.
Support lead generation, client acquisition, and business growth activities.
Work towards improving online engagement and increasing the number of genuine client inquiries.