· Receives dockets from operations team
· Verify and authenticate the data in ERP with physical documents
· Check and ensure all the costs spend for service is updated in docket for billing and recovery from customers
· Ensuring the dimensions are accurate for the said service/docket
· Approve docket for billing for billing.
· In case if there is any error, incomplete information, incomplete documentation, reject the docket from approval list for operations team can re-sbumit the docket after completing the process
· Re-check the re-submitted docket and approve for billing, if found in order
· Update the docket tracker maintained in excel
· Upload the documents on the ERP portal and paste a link in the respective docket
· Co-ordinate with interdepartment for any clarification, query, additional information required with regard to th services and docket process
· Download open dockeet lists from ERP
· Sort the dockets with each business/segment and share the information with such function for status update
· Follow up and obtain the update on the stats of opne dockets
· Follow up on dockets for billing where services are completed during month ends
· Co-ordinate with reporting manager on "daily basis on any clarification required