Deal Desk Manager

Deal Desk Manager Overview Come join our deeply connected global team dedicated to collaborating with sales teams, customers and partners to create win-win solutions. Build an extensive network and develop your career opportunities at an accelerated pace by regularly engaging with various teams across all parts of Microsoft. Be empowered by a supportive environment that believes its people are in the best position to know how to structure their own work day to achieve the most impact. The Deal Specialist role is making decisions and uncovering insights/trends for increasing Azure, Microsoft 365 and Dynamics revenue while simplifying processes to increase deal velocity. The Worldwide Deal Desk is part of Microsoft’s Worldwide Commercial Finance organization sitting in Finance and reporting to Microsoft’s CFO Amy Hood. Responsibilities Accountable for making decisions regarding concessions to drive deals to closure, but minimizing risk to Micosoft and landing good profitable business. Ensure sales and negotiation strategies adhere to established guidelines, policies and legal standards. Collabortate with sales, legal and business groups to identify customer blockers/enablers. Manage customers contractual needs after a licensing agreement has been signed. Ensuring we continue a good relationship with every customer past negotiations is critical for the business. Own communicating and highlighting business trends to help the team and business operate more effectively and find effieciences to improve deal velocity. You will highlight, propose and coordinate key improvements to processes and empowerment changes. Find new and programatic solutions on how to process customers needs throughout the licensing process Qualifications Required Qualifications: Analytical and business judgment skills across a range of disciplines Ability to work comfortably with ambiguity Appetite to learn and deal with a frequently changing environment, incomplete information and complex stakeholder structures Preffered Qualifications: Effective communication, cross-group collaboration and project management skills Experience in influencing positive outcomes without direct authority Comfort engaging across all levels of the organization - executives to individual contributors Background in Cloud technologies and a strong perspective of Digital Transformation are highly welcome This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Experience Level Mid Level